1.INFORMATION THAT WE MAY COLLECT
We may collect different types of personal and other identifiable information based on your use of the Services. Wherever the Company collects Personal Data we make an effort to provide a link to this Privacy Policy. When you create an account, use our website, purchase our products, and otherwise use our Services including when you use some of the functions of our software applications offline, we may collect the following types of Personal Data related to the Services from our users:
- Identifikatoren wie ein echter Name, ein Pseudonym, eine Postadresse, eine Internetprotokolladresse, eine E-Mail-Adresse, ein Kontoname, eine Sozialversicherungsnummer, eine Führerscheinnummer, eine Reisepassnummer oder andere ähnliche Identifikatoren.
- Kommerzielle Informationen, einschließlich Aufzeichnungen über persönliches Eigentum, gekaufte, erworbene oder in Erwägung gezogene Produkte oder Dienstleistungen oder andere Kauf- oder Konsumgewohnheiten oder -tendenzen.<
- Biometrische Informationen. Hinweis: Wir erfassen zwar keine biometrischen Daten, aber wenn Sie sich bei bestimmten von uns genutzten Dienstanbietern authentifizieren möchten, können diese biometrische Daten gemäß ihren Datenschutzrichtlinien erfassen, aber wir haben keinen Zugriff auf diese Daten. Sie erklären sich ausdrücklich damit einverstanden, dass wir geschlechtsspezifische Informationen über Ihr Live-Streaming sammeln, die dazu verwendet werden, Ihr Konto und die von Ihnen geteilten Inhalte zu kategorisieren, damit sie von den Nutzern der Website leichter gefunden werden können.
- Informationen über Aktivitäten im Internet oder anderen elektronischen Netzen, einschließlich, aber nicht beschränkt auf Benutzerinhalte, Browserverlauf, Suchverlauf und Informationen über die Interaktion eines Verbrauchers mit einer Internet-Website, -Anwendung oder -Werbung.
- Login information and passwords in other sites, to help you fill out forms or sign in to sites you visit. You can review and manage stored passwords of other sites and other autofill information in APPs settings. You can also manage or delete stored browsing data or history information from the Cookies. You can also stop the APP from accepting the Cookies.
- Akustische, elektronische, visuelle, thermische, olfaktorische oder ähnliche Informationen.
- Berufliche oder beschäftigungsbezogene Informationen.
- Data collected by Lovense-related software includes information gathered in accordance with the contracts you are involved in or obligations before the contract's formation, compliance with our legal obligations, or our legitimate interests in marketing and other business activities.
Indem Sie uns freiwillig personenbezogene Daten zur Verfügung stellen, erklären Sie sich damit einverstanden, dass wir diese Daten in Übereinstimmung mit dieser Datenschutzrichtlinie verwenden. Wenn Sie dem Unternehmen personenbezogene Daten zur Verfügung stellen, erkennen Sie an und erklären sich damit einverstanden, dass diese personenbezogenen Daten von Ihrem derzeitigen Standort zu den Büros und Servern des Unternehmens und der hier genannten autorisierten Dritten übertragen werden können.
Wir können auch Folgendes erfassen:
(i) Non-Identifiable Data. When you interact with the Company through the Services, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. The Company may store such information itself or such information may be included in databases owned and maintained by the Company, affiliates, agents or service providers. The Services may use such information and pool it with other information to track, for example, the total number of visitors to our Services, the number of visitors to each page of our Services, and the domain names of our visitors' Internet service providers. It is important to note that no Personal Data is available or used in this process.
(ii) Aggregated Personal Data. In an ongoing effort to better understand and serve the users of the Services, the Company may conduct research on its customer demographics, interests, and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and the Company may share this aggregate data with its affiliates, agents, and business partners. This aggregate information does not identify you personally. The Company may also disclose aggregated user statistics in order to describe our services to current and prospective business partners and to other third parties for other lawful purposes.
(iii) A cookie is a text file placed on the hard disk of your computer by a Web page server. Please rest assured that the Cookies cannot be used to run programs or bring viruses to your device. Cookies are uniquely assigned to your computer, and can only be read by the web server in the domain which issued to you the cookies. The purposes of a cookie are to enable the Web server to recognize your return to a specific page, and to provide you convenience to save you time. You are provided with the option to accept or decline cookies. Most Web browsers will automatically accept cookies, and you can modify your browser setting to decline cookies. When you choose to decline cookies, your experience of interaction with the Lovense services can be compromised.
Sowohl die Websites als auch die Lovense Apps verwenden Cookies, um Ihre Interaktionen mit den Websites und den Apps zu verbessern. Unsere Server senden ein Cookie an Ihr Gerät, wenn Sie unsere Websites oder die Lovense Apps nutzen. Die Cookies können jedoch nicht verwendet werden, um Sie persönlich zu identifizieren - sie erkennen lediglich Ihren Web-Browser. Wir sind nicht in der Lage, Ihre Identität zu erfahren, es sei denn, Sie geben sich uns gegenüber zu erkennen, indem Sie zum Beispiel auf unseren Marketing-Fragebogen antworten.
The types of Cookies include session-based and persistent-based Cookies. Session cookies only exist during a session and disappear while you close your browser or turn off your computer. Persistent cookies will be kept on your computer after you close your browser or turn off your computer.
Lovense APPs and the Websites use persistent cookies that only the Company will be able to read and use to identify your previous visit. Whenever you access the APPs or the Websites, a unique identifier is assigned to you through the server. This unique identifier is associated with a persistent cookie that Lovense APPs or our Websites place on your browser. The security and confidentiality of the information stored in persistent cookies shall be especially taken care of by the Company.
(iv) IP Addresses. When you visit the Websites, the Company collects IP addresses to track and aggregate non-personally identifiable information. For example, our Websites uses IP addresses to identify the regions from which users navigate the Websites.
(v) Data Related to the Use of our Products or Services. This data includes, but is not limited to, activation dates and times, device details (like model and OS version), and usage statistics (such as feature usage frequency and error logs). We collect this information to ensure smooth operation and improve user experience.
(v) User Generated Content and Public Activities (including Comments and Product Reviews). We offer you the ability to post content that other users can read (e.g., comments or product reviews). Anyone can read, collect and use any personal information that accompanies your posts. Read our Terms and Conditions on publishing comments for more information. We do not have to publish any of your content. If the law requires us to take down, remove or edit your personal information, we will comply to the required extent.
2.HOW WE USE YOUR PERSONAL DATA AND OTHER INFORMATION
The Company uses the Personal Data you provide in a manner that is consistent with this Privacy Policy. Lovense may use your data (including data concerning your activity with a Lovense product or software ) across all other Lovense products and software to deliver Lovense products, functionality, or features. If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the Personal Data you provide to answer your question or resolve your problem.
Also, if you provide Personal Data in order to obtain access to the Services, we will use your Personal Data to provide you with access to such services and to monitor your use of such services. The Company may also use your Personal Data and other personally non-identifiable information collected through the Services to help us improve the content and functionality of the Services to better understand our users and to improve the Services.
The Company may use this information to contact you in the future to tell you about Services we believe will be of interest to you. If we do so, each marketing communication we send you will contain instructions permitting you to "opt out" of receiving future marketing communications.
Also, we may use your information to deliver, analyze, maintain and support the Messaging Service. We may also use your information to enhance the Messaging Service features and customize and personalize your experiences on the Messaging Service.
In addition, if at any time you wish not to receive any future marketing communications, or you wish to have your name deleted from our mailing lists, please contact us at [email protected]. If the Company intends on using any Personal Data in any manner that is not consistent with this Privacy Policy, the Company would inform you of such anticipated use prior to or at the time at which the Personal Data is collected.
3.WE MAY SHARE YOUR PERSONAL DATA AND OTHER INFORMATION WITH THIRD PARTIES
Unser Unternehmen ist nicht in der Lage, Ihre persönlichen Daten zu verkaufen. Die Wahrung der Vertraulichkeit Ihrer persönlichen Daten ist ein wesentlicher Bestandteil unserer Beziehung zu Ihnen und ein wichtiger Aspekt der von uns angebotenen Dienstleistungen. Es gibt jedoch bestimmte Umstände, unter denen wir Ihre personenbezogenen Daten an bestimmte Dritte weitergeben können, ohne Sie darüber zu informieren, wie im Folgenden dargelegt wird:
- Unternehmensübertragungen. Im Zuge der Weiterentwicklung unseres Unternehmens können wir Unternehmen oder Vermögenswerte, einschließlich personenbezogener Daten, verkaufen oder kaufen. Im Falle eines Unternehmensverkaufs, einer Fusion, Umstrukturierung, Auflösung oder eines ähnlichen Ereignisses können personenbezogene Daten Teil der übertragenen Vermögenswerte sein.
- Agenten, Berater und Dritte. Wie viele andere Unternehmen auch, beauftragt das Unternehmen manchmal andere Unternehmen mit der Ausführung bestimmter geschäftsbezogener Aufgaben. Beispiele für solche Funktionen sind der Versand von Informationen, die Pflege von Datenbanken und die Bearbeitung von Zahlungen. Wenn wir eine andere Stelle mit der Wahrnehmung einer solchen Aufgabe beauftragen, stellen wir ihr nur die Informationen zur Verfügung, die sie zur Erfüllung ihrer spezifischen Aufgabe benötigt. Darüber hinaus behalten wir uns das Recht vor, mit Hilfe von Drittanbietern von Analysediensten und Werbepartnern persönlich identifizierbare Informationen über Ihre Online-Aktivitäten im Laufe der Zeit und über verschiedene Websites hinweg zu sammeln, wenn Sie unsere Dienste nutzen, einschließlich der in dieser Datenschutzrichtlinie beschriebenen Details. Diese Richtlinie gilt nicht für diese anderen Parteien und deren Nutzung, und wir sind nicht für sie verantwortlich. Wir empfehlen Ihnen, die Datenschutzrichtlinien Dritter zu lesen, um sich über Ihre Wahlmöglichkeiten bezüglich der von ihnen erfassten Daten zu informieren. Außerdem arbeiten wir mit Dritten zusammen, um unseren Nutzern bestimmte Unterstützungsdienste anzubieten. Diese Drittparteien sind für ihre eigenen Richtlinien und Verfahren zum Schutz Ihrer Daten verantwortlich. Das Unternehmen ist nicht verantwortlich für den Schutz oder die Verwendung von Informationen, die Nutzer in Verbindung mit der Nutzung der Dienste des Unternehmens direkt an Dritte weitergeben. Diese Datenschutzrichtlinie gilt nur für Informationen, die dem Unternehmen während Ihrer Nutzung unserer Dienste direkt zur Verfügung gestellt oder von ihm direkt eingeholt werden.
- Rechtliche Anforderungen. Das Unternehmen kann Ihre persönlichen Daten offenlegen, wenn dies gesetzlich vorgeschrieben ist oder wenn es in gutem Glauben davon ausgeht, dass eine solche Maßnahme erforderlich ist, um (i) einer gesetzlichen Verpflichtung nachzukommen, (ii) die Rechte oder das Eigentum des Unternehmens zu schützen und zu verteidigen, (iii) in dringenden Fällen zu handeln, um die persönliche Sicherheit der Nutzer der Dienste oder der Öffentlichkeit zu schützen oder (iv) sich vor rechtlicher Haftung zu schützen.
4.HOW LONG WE KEEP YOUR CONTENT
We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy and in each case in accordance with applicable legal and regulatory requirements in respect of permitted or required retention periods and limitation periods relevant to legal action. The storage periods are determined on a case-by-case basis that depends on factors like the nature of the information, why it is collected and processed, relevant legal or operational retention needs, and legal obligations.
If you wish to close your registered profile or delete your personal information you have provided to us, please follow relevant instructions in your account or contact us by email at [email protected].
* Bitte beachten Sie, dass Inhalte, die Sie wie oben beschrieben an den Empfänger senden, nicht in den Bereich der personenbezogenen Daten fallen, die wir gemäß Artikel 1 der Datenschutzrichtlinie erfassen. Das Unternehmen lehnt hiermit jegliche Verpflichtung oder Haftung für den Erwerb, die Speicherung und die Nutzung der Inhalte durch Dritte, einschließlich des Empfängers, an den der Nutzer die Inhalte sendet, ab.
5.CHILDREN SHOULD NOT SUBMIT PERSONAL DATA
The Company does not knowingly collect Personal Data from individuals under the age of 18. If you are under the age of 18, please do not use the Services and do not submit any Personal Data through the Services. We encourage parents and legal guardians to monitor their children's internet usage and to help enforce our Privacy Policy by instructing their children under the age of 18 never to provide Personal Data to the Services. If you have reason to believe that someone under the age of 18 has provided Personal Data to the Company through the Services, please contact us at [email protected], and we will endeavor to delete that information from our databases.
6. HOW WE SECURE YOUR INFORMATION AND CONTENT
The Company takes commercially reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. The Company uses security measures for any personal and account data that we store (emails, phone numbers, etc.). Account-identifiable or user-identifiable data collected through the Services may be encrypted and stored on our internal databases. The Company will not sell or transfer account-identifiable data to third parties. Any accessible data associated with your account or your profile can be retrieved only if you provide us with your account identifier. Please be reminded, however, that no internet or email transmission or data storage is ever fully secure or error free and that information on the Services may be accessed, disclosed or altered. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us. Please keep this in mind when disclosing any Personal Data to Company via the Internet.
Bitte beachten Sie, dass alle Zahlungen für Produkte und Dienstleistungen von Dritten abgewickelt werden. Das Unternehmen bemüht sich nach bestem Wissen und Gewissen, Drittunternehmen zu beauftragen, die einen angemessenen Schutz für private Daten gewährleisten. Wir haben jedoch keine Kontrolle über diese Unternehmen; daher lehnt das Unternehmen jegliche Verpflichtung oder Haftung für die Verfahren und Sicherheitsmaßnahmen dieser Drittanbieter ab.
7.YOUR ABILITY TO MODIFY OUR USE OF YOUR PERSONAL DATA UNDER GDPR
Gemäß DSGVO haben Sie die folgenden Rechte in Bezug auf die Verwendung Ihrer persönlichen Daten durch das Unternehmen:
a. Right to withdraw consent. You have the right to notify the Company that you no longer want us to process or use your Personal Data. You can do that by contacting the Company at [email protected].
b. Right to data portability. You have the right to obtain a copy of your Personal Data stored and processed by the Company and direct the Company to transfer your Personal Data to another controller via a structured, commonly used and machine-readable format. You can do that by contacting the Company at [email protected].
c. Right to erasure/ Right to be forgotten. You have the right to request that any of your Personal Data being stored or processed by the Company is deleted from our records. However, while we can delete your Personal Data from our current records, copies of your data may be stored in the Company's inactive and archived records and will be deleted in accordance with the Company's then-current document management policy. In some cases, your Personal Data may be continued to be stored in archived records of transactions or activities where we are required by law to retain such records.
d. Right to restriction of processing. You may request that the Company restrict the processing of your Personal Data. In such case, this may affect your ability to navigate or use the Services.
e. To exercise any of your rights above, please contact the Company at [email protected]. If you choose to exercise any of your rights listed above, it may affect your ability to use the Services, as the operation and functionalities provided on the Services may require the use of your Personal Data.
f. Right of access: You have the right to obtain from us confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, access to the personal data, as well as other supplementary information. You can do that by contacting us using the contact details abovementioned.
g. Right not to be subject to discrimination: We will not deny, provide a different level of quality of goods or services, or charge different prices for your exercise of these rights.
8.ABILITY TO REVIEW AND EDIT YOUR INFORMATION
Sie können die Informationen über Sie, die in unserer Datenbank gespeichert und durch Ihre Nutzung der Dienste erhalten wurden, überprüfen und genehmigen. Auf Ihren schriftlichen Antrag hin werden wir diese Informationen aus unserer Datenbank entfernen oder personenbezogene Daten, die Sie als fehlerhaft bezeichnen, im Rahmen der geltenden gesetzlichen Bestimmungen oder anderer rechtlicher Vorschriften ändern oder korrigieren. Sie sollten sich jedoch darüber im Klaren sein, dass die Informationen über Sie in unserer Datenbank aus einer Reihe von Quellen stammen können, so dass eine Ungenauigkeit nicht unbedingt die Schuld des Unternehmens ist.
9. SUPPLEMENTAL NOTICE FOR CALIFORNIA RESIDENTS
This supplemental privacy policy shall apply only to residents of California, according to the regulation of CCPA, and may be subject to change. The general privacy policy shall continue to apply to the extent that it applies to you as a resident of California. Any term used in this supplemental privacy policy shall have the same meaning as in the general privacy policy.
The CCPA requires disclosure of the categories of personal information collected over the past 12 months. While this information is provided in greater detail above, the categories of personal information that we have collected, as described by the CCPA, are:
- Identifiers, including name, email address, IP address, and an ID or number assigned to your account.
- Other individual records such as phone number, billing address, or credit or debit card information. This category includes personal information protected under pre-existing California law and overlaps with other categories listed here.
- Demographics, such as your age or gender, or, where you have provided such information voluntarily. This category includes data that may qualify as protected classifications under other California or federal laws.
- Commercial information, including purchases and engagement with our services.
- Internet activity, including your interactions with our services.
- Inferences, including information about orders, interests, preferences, and favourites.
We collect and use these categories of personal information for our business and commercial purposes that are previously described, including providing and improving our services, maintaining the safety and security of our services, processing purchase and sale transactions, and for advertising and marketing services. We share personal data as described above under Article 3.
For the purposes of the CCPA, Lovense does not "sell" personal information, nor do we have actual knowledge of any "sale" of personal information of minors under 16 years of age. California Civil Code Section 1798.83 entitles California customers to request information concerning whether a business has disclosed personal information to any third parties for the third parties' direct marketing purposes. California customers who wish to request further information about our compliance with this law or have questions or concerns about our privacy practices and policies may contact us, in writing by email at [email protected].
10. SUPPLEMENTAL NOTICE FOR USER OF AI POWERED SERVICE
By accessing AI powered service of Lovesne, you acknowledge that any text you type in, images, or other content you upload to the AI Service (the "Input"), including any personal data you choose to include within that Input, may be shared with third-party service providers to provide the AI technology ("AI Providers"), in order to provide you with the AI service. The AI Providers may use such Input to train and improve the AI services. You acknowledge and agree that our Privacy Policy applies to Lovense’s use of your personal data, however, you understand that the use of your personal data included in the Input transferred to AI Providers shall be subject to the AI Providers’ policies, if and as applicable, and that Lovense is not responsible to their use of your personal data.
In addition, we implement Lovense AI CS (an automated online customer service feature) for the purpose to deliver a more efficient and responsive custom support for Lovense Users. It will assist User with common questions and issues. By using the AI CS feature, you give your consent to Lovense and/or any third party to process and/or record your personal data necessary to use the feature. This consent can be revoked at any time without giving reasons. To revoke your consent, you can simply click "Transfer to Live Chat" or "Request human support" from the AI CS menu.
11. CHANGES TO THE PRIVACY POLICY
The Company hereby reserves the right to modify/ amend or otherwise change this Privacy Policy, as it deems necessary or appropriate because of legal compliance requirements or changes in Company's business practices. We will use reasonable efforts to notify you in the event material changes are made to our processing activities and/or this Privacy Policy, such as by posting a notice on the Services or sending you an email, and update the "Last modified" date at the top of this Privacy Policy. Your continued use of the Services following our posting of any revised Privacy Policy will constitute your acknowledgement of the amended Privacy Policy. If you do not agree with our updated Privacy Policy, please do not use our Services.
12. CONTACT US
If you have any further questions about this Policy, please contact us by email at [email protected].
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